How can we help you?
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What material is our jewelry made with?
All items in our shop are all solid sterling silver jewelry. Some of the pieces are electroplated with 18k gold, white gold, rose gold, or rhodium.
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I'm allergic to some jewelry can I wear pieces from Canoa?
Absolutely!
All of our jewelry is hypoallergenic and free from nickel, lead, and cadmium. Our sterling silver products are compliant with jewelry standards: EN 1811 - Nickel release / EN 12472 - Lead Content, Cadmium Content.
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Gift wrapping and packaging
All our pieces come in jewelry boxes ready for gifting! If you purchase several pieces, let us know if you want them packaged separately.
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US Shipping
All US orders over $100 have complimentary shipping and are shipped with USPS. Orders under $100 will be charged a $10 shipping fee.
Processing time is 3-5 business days.
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International Shipping
All US orders over $150 have complimentary shipping and are shipped with USPS. Orders under $150 will be charged an approximate $20 shipping fee.
Processing time is 3-5 business days.
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Can I change my order details once it's placed?
If the item has not been packed we will gladly make updates to your order details.
As order details updates are time sensitive please contact us as soon as possible at canoajewelry.co@gmail.com.
If your order has been packed up, we will be unable to void the transaction, and you will need to return the package once it's been received as per our return policy
Didn't find what you need?
Send us an email at info@canoajewelry.com